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Heavy Equipment
Maintenance Services

Focused on delivering equipment management solutions for construction customers worldwide.

Increase your uptime; reduce your operating costs.

EM Services is a portfolio of technology-enabled services focused on delivering equipment management solutions for construction customers worldwide.

Get EM Solutions for Construction

THREE SERVICE LEVELS DESIGNED FOR YOUR SUCCESS

LEVEL 1: INFORM
LEVEL 2: ADVISE
LEVEL 3: PARTNER
Product Link
Access to VisionLink
VisionLink Training/Support
Hours and Locations
Maintenance Scheduling
Geo Fencing
Rapid Reporting (Cellular Devices)
Parts.Cat.Com Integration
SISWeb Integration
Machine Health
Fuel Utilization
Dedicated Condition Monitoring Specialist
Expert Recommendation/Advice
Customized Asset Summary Report (Monthly)
Planned Maintenance Parts Kits
Planned Maintenance performed by Butler
Cat Oil and Filters
Maintenance Alerts

3 levels of support designed for your success

Level 1: Inform

 

Enables you to manage your equipment.

Know where your equipment is, and what it’s doing with near real-time information by using Cat® Product Link® hardware and VisionLink® reporting capabilities.

  • Product Link provides remote access to valuable information about your fleet, including mixed-fleet capabilities if the equipment is capable:
    • Equipment hours and location
    • Equipment health
    • Fuel information
      • Fault Code
    • Utilization
      • Run Time
      • Fuel Burn
      • Idle Time
  • Utilizing fuel data can tell you what the last reported fuel level is on an asset and where it last reported from, enabling more effectively scheduled refueling.
  • Easily identify which parts you need and order them in just a few clicks when your dealer provides access to Parts.Cat.Com.
  • Gain a competitive advantage by knowing the history of your equipment, e.g., cost, fuel use, and maintenance and quote future work more accurately.
  • Manage and save fuel costs by understanding how much fuel equipment is using and why, e.g., idle time or operator technique.
  • Effectively manage your resources to plan preventive maintenance for Cat and mixed-fleet equipment.
  • Set up alerts for upcoming maintenance intervals, scheduled repairs and asset utilization.

Level 2: Advise

 

Enables you to manage your equipment.

Know where your equipment is, and what it’s doing with near real-time information by using Cat® Product Link® hardware and VisionLink® reporting capabilities.

  • Product Link provides remote access to valuable information about your fleet, including mixed-fleet capabilities if the equipment is capable:
    • Equipment hours and location
    • Equipment health
    • Fuel information
      • Fault Code
    • Utilization
      • Run Time
      • Fuel Burn
      • Idle Time
  • Utilizing fuel data can tell you what the last reported fuel level is on an asset and where it last reported from, enabling more effectively scheduled refueling.
  • Easily identify which parts you need and order them in just a few clicks when your dealer provides access to Parts.Cat.Com.
  • Gain a competitive advantage by knowing the history of your equipment, e.g., cost, fuel use, and maintenance and quote future work more accurately.
  • Manage and save fuel costs by understanding how much fuel equipment is using and why, e.g., idle time or operator technique.
  • Effectively manage your resources to plan preventive maintenance for Cat and mixed-fleet equipment.
  • Set up alerts for upcoming maintenance intervals, scheduled repairs and asset utilization.

Level 3: Partner

 

Enables you to manage your equipment.

Know where your equipment is, and what it’s doing with near real-time information by using Cat® Product Link® hardware and VisionLink® reporting capabilities.

  • Product Link provides remote access to valuable information about your fleet, including mixed-fleet capabilities if the equipment is capable:
    • Equipment hours and location
    • Equipment health
    • Fuel information
      • Fault Code
    • Utilization
      • Run Time
      • Fuel Burn
      • Idle Time
  • Utilizing fuel data can tell you what the last reported fuel level is on an asset and where it last reported from, enabling more effectively scheduled refueling.
  • Easily identify which parts you need and order them in just a few clicks when your dealer provides access to Parts.Cat.Com.
  • Gain a competitive advantage by knowing the history of your equipment, e.g., cost, fuel use, and maintenance and quote future work more accurately.
  • Manage and save fuel costs by understanding how much fuel equipment is using and why, e.g., idle time or operator technique.
  • Effectively manage your resources to plan preventive maintenance for Cat and mixed-fleet equipment.
  • Set up alerts for upcoming maintenance intervals, scheduled repairs and asset utilization.

Our ability to purchase is connected to food prices, so we need a reliable partner for our needs when we’re ready. Using Butler’s EM service gives us continuous expertise at the level we’re looking for.

Peyton Patient

Decision-maker at Food Supply Corp

Our ability to purchase is connected to food prices, so we need a reliable partner for our needs when we’re ready. Using Butler’s EM service gives us continuous expertise at the level we’re looking for.

Peyton Patient

Decision-maker at Food Supply Corp
Get connected so you can take charge of your fleet and your bottom line.

Cat Connect Solutions

Cat Connect makes smart use of technology and services to improve your jobsite efficiency. Using the data from technology-equipped machines, you’ll get more information and insight into your equipment and operations than ever before.

Working with Butler, you can find the right combination of Cat Connect technologies and services for your jobsites. Whether your goal is to maximize production, reduce costs or improve safety, Cat Connect gives you the options you need to build the successful, sustainable business you want.

  • Field & Shop

  • Cat Truck Engines

  • Rebuilds

  • S.O.S. Fluid Analysis

  • Additional Services

Get a quote

Our sales team will work with you to get the best price

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Call us today: 1-877-778-2230
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