Hassle-free maintenance with a customer value agreement from
butler machinery
Get more out of your power system with a Customer Value Agreement from Butler Machinery.
A Customer Value Agreement is a comprehensive inspection and preventative maintenance contract that helps you achieve the lowest operating cost for maintaining your power system. Prolong your component life and increase the overall reliability of your equipment with Butler Machinery’s highly trained and experienced power system technicians.
No matter what your application—standby, emergency, prime or continuous power—Butler Machinery can provide all of your maintenance, repair and service needs with a Customer Value Agreement.
When you focus on power system service before failure, you are taking advantage of the value built into Cat parts, which are designed to last multiple lives. If you let parts progress to failure, you could be spending as much as 2.5 times more for the cost of your repair. Caterpillar studies show that nearly 90 percent of the time, those failures could have been prevented—and that’s money out of your pocket. Customer Value Agreements are centered around helping you develop a relationship with Butler Machinery so we can truly optimize your operations and keep you running effectively. Plan levels of Annual, Semi-Annual, Quarterly and Monthly and optional maintenance add-on services are laid out below. Contact us today to learn how the benefits of a Customer Value Agreement can impact your business.
Annual Service Plan | Frequency |
---|---|
Annual Engine Service (less than 750KW) | 1x / year |
Triannual Engine Service (750KW and larger*) | 1x / 3 years |
Planned Maintenance Mechanical Inspection | 1x / year |
Planned Maintenance Electrical Inspection | 1x / year |
Scheduled Maintenance Repair Parts and Labor | 1x / year |
Scheduled Oil and Coolant Health Check | 1x / year |
Transfer Test | 1x / year |
System Health Check | 1x / year |
System Health Inspection Report | 1x / year |
24/7 Customer Support | On-going |
*minimum 3-year agreement |
Semi-Annual Service Plan | Frequency |
---|---|
Annual Engine Service (less than 750KW) | 1x / year |
Triannual Engine Service (750KW and larger*) | 1x / 3 years |
Planned Maintenance Mechanical Inspection | 2x / year |
Planned Maintenance Electrical Inspection | 2x / year |
Scheduled Maintenance Repair Parts and Labor | 2x / year |
Scheduled Oil and Coolant Health Check | 2x / year |
Transfer Test | 1x / year |
System Health Check | 2x / year |
System Health Inspection Report | 2x / year |
24/7 Customer Support | On-going |
*minimum 3-year agreement |
Quarterly Service Plan | Frequency |
---|---|
Annual Engine Service (less than 750KW) | 1x / year |
Triannual Engine Service (750KW and larger*) | 1x / 3 years |
Planned Maintenance Mechanical Inspection | 4x / year |
Planned Maintenance Electrical Inspection | 4x / year |
Scheduled Maintenance Repair Parts and Labor | 4x / year |
Scheduled Oil and Coolant Health Check | 2x / year |
Transfer Test | 1x / year |
System Health Check | 4x / year |
System Health Inspection Report | 4x / year |
24/7 Customer Support | On-going |
*minimum 3-year agreement |
Monthly Service Plan | Frequency |
---|---|
Annual Engine Service (less than 750KW) | 1x / year |
Triannual Engine Service (750KW and larger*) | 1x / 3 years |
Planned Maintenance Mechanical Inspection | 12x / year |
Planned Maintenance Electrical Inspection | 12x / year |
Scheduled Maintenance Repair Parts and Labor | 4x / year |
Scheduled Oil and Coolant Health Check | 2x / year |
Transfer Test | 1x / year |
System Health Check | 12x / year |
System Health Inspection Report | 12x / year |
24/7 Customer Support | On-going |
*minimum 3-year agreement |
- Load Bank Testing
- Engine Coolant Replacement (recommended every 3 years)
- Total Maintenance and Repair
- Fuel Polishing
- Extended Service Coverage
- Electrical System Maintenance
- Megohmeter Testing
- Protective Parts Stock for Total Maintenance and Repair
- Remote Asset Monitoring with Cat Connect
- Comprehensive Fuel Testing
- Generator Bearing Replacement
- NESHAP Emissions Reporting