Peace of Mind Maintenance

with a customer value agreement from butler machinery

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Prolonged Component Life.
Lower Cost.

Get more out of your power system with a Customer Value Agreement from Butler Machinery.

A Customer Value Agreement is a comprehensive inspection and preventative maintenance contract that helps you achieve the lowest operating cost for maintaining your power system. Prolong your component life and increase the overall reliability of your equipment with Butler Machinery’s highly trained and experienced power system technicians.

No matter what your application—standby, emergency, prime or continuous power—Butler Machinery can provide all of your maintenance, repair and service needs with a Customer Value Agreement.

Protect Your Investment

When you focus on power system service before failure, you are taking advantage of the value built into Cat parts, which are designed to last multiple lives. If you let parts progress to failure, you could be spending as much as 2.5 times more for the cost of your repair. Caterpillar studies show that nearly 90 percent of the time, those failures could have been prevented—and that’s money out of your pocket. Customer Value Agreements are centered around helping you develop a relationship with Butler Machinery so we can truly optimize your operations and keep you running effectively. Contact us today to learn how the benefits of a Customer Value Agreement can impact your business.

Customer Value Agreement Levels


Preventive Maintenance Parts

System Health Check at Major Services

System Health Reporting and Advice

Scheduled Oil and Coolant Health Check

Preventive Electrical Check

Preventive Mechanical Check


Remote Asset Monitoring with Cat Connect

24/7 Customer Support

Customer Training

Preventive Maintenance Labor

Scheduled Repair Parts and Labor

Individual Technician Response Time

Protective Parts Stock

Periodic Asset Performance Reports


Balance of Plant Maintenance and Repair

Availability and/or Performance Guarantees

Unscheduled Repair Parts and Labor

Fluids Disposal

Extended Service Coverage