Peace of Mind Maintenance

with a customer value agreement from
butler machinery

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    Prolonged Component Life.
    Lower Cost.

    Get more out of your power system with a Customer Value Agreement from Butler Machinery.

    A Customer Value Agreement is a comprehensive inspection and preventative maintenance contract that helps you achieve the lowest operating cost for maintaining your power system. Prolong your component life and increase the overall reliability of your equipment with Butler Machinery’s highly trained and experienced power system technicians.

    No matter what your application—standby, emergency, prime or continuous power—Butler Machinery can provide all of your maintenance, repair and service needs with a Customer Value Agreement.

    Protect Your Investment

    When you focus on power system service before failure, you are taking advantage of the value built into Cat parts, which are designed to last multiple lives. If you let parts progress to failure, you could be spending as much as 2.5 times more for the cost of your repair. Caterpillar studies show that nearly 90 percent of the time, those failures could have been prevented—and that’s money out of your pocket. Customer Value Agreements are centered around helping you develop a relationship with Butler Machinery so we can truly optimize your operations and keep you running effectively. Plan levels of Annual, Semi-Annual, Quarterly and Monthly and optional maintenance add-on services are laid out below. Contact us today to learn how the benefits of a Customer Value Agreement can impact your business.

    Annual Service PlanFrequency
    Annual Engine Service (less than 750KW)1x / year
    Triannual Engine Service (750KW and larger*)1x / 3 years
    Planned Maintenance Mechanical Inspection1x / year
    Planned Maintenance Electrical Inspection1x / year
    Scheduled Maintenance Repair Parts and Labor1x / year
    Scheduled Oil and Coolant Health Check1x / year
    Transfer Test1x / year
    System Health Check1x / year
    System Health Inspection Report1x / year
    24/7 Customer SupportOn-going
    *minimum 3-year agreement
    Semi-Annual Service PlanFrequency
    Annual Engine Service (less than 750KW)1x / year
    Triannual Engine Service (750KW and larger*)1x / 3 years
    Planned Maintenance Mechanical Inspection2x / year
    Planned Maintenance Electrical Inspection2x / year
    Scheduled Maintenance Repair Parts and Labor2x / year
    Scheduled Oil and Coolant Health Check2x / year
    Transfer Test1x / year
    System Health Check2x / year
    System Health Inspection Report2x / year
    24/7 Customer SupportOn-going
    *minimum 3-year agreement
    Quarterly Service PlanFrequency
    Annual Engine Service (less than 750KW)1x / year
    Triannual Engine Service (750KW and larger*)1x / 3 years
    Planned Maintenance Mechanical Inspection4x / year
    Planned Maintenance Electrical Inspection4x / year
    Scheduled Maintenance Repair Parts and Labor4x / year
    Scheduled Oil and Coolant Health Check2x / year
    Transfer Test1x / year
    System Health Check4x / year
    System Health Inspection Report4x / year
    24/7 Customer SupportOn-going
    *minimum 3-year agreement
    Monthly Service PlanFrequency
    Annual Engine Service (less than 750KW)1x / year
    Triannual Engine Service (750KW and larger*)1x / 3 years
    Planned Maintenance Mechanical Inspection12x / year
    Planned Maintenance Electrical Inspection12x / year
    Scheduled Maintenance Repair Parts and Labor4x / year
    Scheduled Oil and Coolant Health Check2x / year
    Transfer Test1x / year
    System Health Check12x / year
    System Health Inspection Report12x / year
    24/7 Customer SupportOn-going
    *minimum 3-year agreement

    Optional Maintenance Add-ons

    - Load Bank Testing
    - Engine Coolant Replacement (recommended every 3 years)
    - Total Maintenance and Repair
    - Fuel Polishing
    - Extended Service Coverage
    - Electrical System Maintenance
    - Megohmeter Testing
    - Protective Parts Stock for Total Maintenance and Repair
    - Remote Asset Monitoring with Cat Connect
    - Comprehensive Fuel Testing
    - Generator Bearing Replacement
    - NESHAP Emissions Reporting

    Contact your local Butler Machinery