PRODUCT SUPPORT

We take product support seriously.

If you could see a list of Butler associates in all nine locations
you’d notice that the bulk are in service-oriented positions.
That isn’t typical of the industry, but service is what Butler Machinery
has stressed for decades. Butler Machinery intends to continue a strong
emphasis on service. This requires skilled people who are
required to undergo week-long training sessions on a regular
basis.

There are up to 90 service trucks wearing the Butler Machinery logo
that are on call to cover the trade area. This means customer wait
time for a service call is minimal. In addition, 24-hour a day
service is just a phone call away. If we can help you reduce
your cost per hour through exceptional service, we know you’ll
continue as a customer—a payoff for both you and Butler Machinery
when you rely on Caterpillar, Challenger and Lexion equipment.

"Parts and services are the foundation of Butler Machinery Company."
-Dale Nordman, Parts Manager

To recieve a copy of our New Product Support Brochure please Contact Us.